NPye Posted August 31, 2018 Share Posted August 31, 2018 Hi guys ive put in 2 tickets 1 over 2 weeks ago, is this normal, there is no email saying they are looking into or anything just waiting everyday to see if they have replied? 0 Quote Link to comment Share on other sites More sharing options...
Dynaman216 Posted August 31, 2018 Share Posted August 31, 2018 I've had mine answered within a couple hours each time. Each of those was either a license issue or the program would not start due to video card issues. 0 Quote Link to comment Share on other sites More sharing options...
Wicky Posted August 31, 2018 Share Posted August 31, 2018 Not in the spam folder? Have you logged into https://battlefront.mojohelpdesk.com to see if there's an answer? 0 Quote Link to comment Share on other sites More sharing options...
ncc1701e Posted September 1, 2018 Share Posted September 1, 2018 Indeed, check your spam. First time, I have to redirect the email from the helpdesk to the correct folder. 0 Quote Link to comment Share on other sites More sharing options...
z1812 Posted September 5, 2018 Share Posted September 5, 2018 On 8/31/2018 at 8:43 AM, Dynaman216 said: I've had mine answered within a couple hours each time. Each of those was either a license issue or the program would not start due to video card issues. That has been my experience as well. 0 Quote Link to comment Share on other sites More sharing options...
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