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    • Battlefront.com

      Special Upgrade 4 Tech Tips   12/27/2016

      Hi all! Now that Upgrade 4 is out and about in large quantities we have now discovered a few SNAFUs that happen out in the scary, real world that is home computing.  Fortunately the rate of problems is extremely small and so far most are easily worked around.  We've identified a few issues that have similar causes which we have clear instructions for work arounds here they are: 1.  CMRT Windows customers need to re-license their original key.  This is a result of improvements to the licensing system which CMBN, CMBS, and CMFB are already using.  To do this launch CMRT with the Upgrade and the first time enter your Engine 4 key.  Exit and then use the "Activate New Products" shortcut in your CMRT folder, then enter your Engine 3 license key.  That should do the trick. 2.  CMRT and CMBN MacOS customers have a similar situation as #2, however the "Activate New Products" is inside the Documents folder in their respective CM folders.  For CMBN you have to go through the process described above for each of your license keys.  There is no special order to follow. 3.  For CMBS and CMFB customers, you need to use the Activate New Products shortcut and enter your Upgrade 4 key.  If you launch the game and see a screen that says "LICENSE FAILURE: Base Game 4.0 is required." that is an indication you haven't yet gone through that procedure.  Provided you had a properly functioning copy before installing the Upgrade, that should be all you need to do.  If in the future you have to install from scratch on a new system you'll need to do the same procedure for both your original license key and your Upgrade 4.0 key. 4.  There's always a weird one and here it is.  A few Windows users are not getting "Activate New Products" shortcuts created during installation.  Apparently anti-virus software is preventing the installer from doing its job.  This might not be a problem right now, but it will prove to be an issue at some point in the future.  The solution is to create your own shortcut using the following steps: Disable your anti-virus software before you do anything. Go to your Desktop, right click on the Desktop itself, select NEW->SHORTCUT, use BROWSE to locate the CM EXE that you are trying to fix. The location is then written out. After it type in a single space and then paste this:

      -showui

      Click NEXT and give your new Shortcut a name (doesn't matter what). Confirm that and you're done. Double click on the new Shortcut and you should be prompted to license whatever it is you need to license. At this time we have not identified any issues that have not been worked around.  Let's hope it stays that way Steve
    • Battlefront.com

      Forum Reorganization   10/12/2017

      We've reorganized our Combat Mission Forums to reflect the fact that most of you are now running Engine 4 and that means you're all using the same basic code.  Because of that, there's no good reason to have the discussion about Combat Mission spread out over 5 separate sets of Forums.  There is now one General Discussion area with Tech Support and Scenario/Mod Tips sub forums.  The Family specific Tech Support Forums have been moved to a new CM2 Archives area and frozen in place. You might also notice we dropped the "x" from distinguishing between the first generation of CM games and the second.  The "x" was reluctantly adopted back in 2005 or so because at the time we had the original three CM games on European store shelves entitled CM1, CM2, and CM3 (CMBO, CMBB, and CMAK).  We didn't want to cause confusion so we added the "x".  Time has moved on and we have to, so the "x" is now gone from our public vocabulary as it has been from our private vocabulary for quite a while already.  Side note, Charles *NEVER* used the "x" so now we're all speaking the same language as him.  Which is important since he is the one programming them
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Bloody Bill

Game is unplayable

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Hey gent,  I have been playing these games for about six yeas now and have never really had a issue running the game.  I recently purchased a new graphics card a Radeon RX 550 and it does not like CM at all.  It will not play any of the games Normandy, Red Thunder or FB.  So the game loads very slow and in game I move the camera and nothing happens for up to 20 seconds than jerk an the camera moves super fast.  It is unplayable for me.  Any suggestions? 

 

Thanks

 

Logan

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31 minutes ago, Bloody Bill said:

Hey gent,  I have been playing these games for about six yeas now and have never really had a issue running the game.  I recently purchased a new graphics card a Radeon RX 550 and it does not like CM at all.  It will not play any of the games Normandy, Red Thunder or FB.  So the game loads very slow and in game I move the camera and nothing happens for up to 20 seconds than jerk an the camera moves super fast.  It is unplayable for me.  Any suggestions? 

 

Thanks

 

Logan

Get an old NVIDIA card. Not too long ago, I upgraded my old computer with and old GeForce570. It worked, well, not perfect, but satisfactorily. You can get those old cards for almost no money.

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@Wicky,  I have the 4G memory version of the card.  I like the card it plays everything I have on high with no issues.  It just will not play CM very well at all.  I have an old Nvidia 720 that ran CM wonderfully but it just died on me.

 

 

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The Radeon RX 550 should be a general improvement over a GeForce GT 720, even if the OpenGL drivers from Nvidia typically work a bit better.

Does this 'jerkiness' happen regardless of the scenario being played ? In other words even if you were to play a small scenario you would be seeing this jerkiness in movement ? Are you playing real-time or a turn-based game ?

What are the other specs of your computer (CPU, memory, etc.) ? What Windows version are you running and what drivers do you have installed ? If you have the latest drivers, then perhaps uninstalling them and installing a slightly older driver MIGHT help. I don't know if there is a particular Radeon driver that is having issues with CM. Was the GeForce GT 720 previously installed on this particular computer; if so, were those drivers uninstalled ? What resolution do you run the game at and have you made changes to the video card's settings or the in-game graphics settings ?

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Posted (edited)
1 hour ago, Bloody Bill said:

Hey gent,  I have been playing these games for about six yeas now and have never really had a issue running the game.  I recently purchased a new graphics card a Radeon RX 550 and it does not like CM at all.  It will not play any of the games Normandy, Red Thunder or FB.  So the game loads very slow and in game I move the camera and nothing happens for up to 20 seconds than jerk an the camera moves super fast.  It is unplayable for me.  Any suggestions? 

 

Thanks

 

Logan

Sounds to me like you have an integrated Intel video card on the motherboard that might be interrupting the Radeon??  If so, either disable the integrated Intel video card or direct the Radeon to start when CM starts via the Radeon software...  My  i7 gaming laptop had this issue with my Nvidia card,  The Intel integrated video card made CM and other games unplayable, like how you described it.

I only use Nvidia cards by the way, not a fan of Radeon's.

Edited by Blazing 88's

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@Schrullenhaft, I will try and answer these questions as good as possible.  

1. Yes the Jerkiness happens not matter the size of the scenario.

2. I have tried both real-time and turn-based.

3. I have an intel core i5 CPU 3.2GHz 16 GB Ram my Radeon RX 550 is version 18.4.1.

4. Yes the Ge force GT 720 was the original card on the pc.

5.  I run the game at 1920 X 1080.

I hope this answers all.  Thanks for the help.

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Posted (edited)

You may want to try out an OpenGL benchmark and see how your card performs. I assume most of your other games are DirectX and could behave a bit differently compared to CM with OpenGL. One to try is GFXBench 4.0 (Desktop edition). See if your results are close to the median for Radeon RX 550. If they are wildly different from the median, then there would seem to be something going on with either the video card, the drivers or something about your OS environment.

AMD's OpenGL drivers DO result in slower scenario loading (up to 3 or 4 times slower). My assumption is that some OpenGL calls used for setting up the 3D environment are very un-optimized compared to Nvidia's OpenGL drivers. Within the game though the performance should be mildly comparable on nearly equivalent hardware (i.e. - AMD will NOT be 3 - 4 times slower doing any sort of graphics work in-game).

What sort of mouse do you use ? You may want to see if there are updated drivers for it if it isn't a common, wired mouse (which would likely just use Microsoft Windows provided drivers). If necessary, close down any mouse-specific control panels and be sure to use 'standard' cursors (rather than 'animated' or 'custom' cursors - which are not commonly used anymore). If your mouse is wireless, you may want to try a wired mouse if you have access to one and see if that makes a difference.

Edited by Schrullenhaft

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By jerkiness, do you mean the stuttering that I suffered for years, I wonder? Turned out to be caused by the disc arm 'parking' on the HDD, which interfered with the program loading the sound files. Solved by installing 'crystaldiscinfo 7.0.5' and then under the function menu 'advanced feature' then 'AAm/APM control' and sliding the slider there all the way to the right.  Was like magic when I discovered it. There are other posts about it somewhere in here, but I don't know where. Might be a different thing, of course. This was a kind of 'micro-stuttering'. 

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