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      Special Upgrade 4 Tech Tips   12/27/2016

      Hi all! Now that Upgrade 4 is out and about in large quantities we have now discovered a few SNAFUs that happen out in the scary, real world that is home computing.  Fortunately the rate of problems is extremely small and so far most are easily worked around.  We've identified a few issues that have similar causes which we have clear instructions for work arounds here they are: 1.  CMRT Windows customers need to re-license their original key.  This is a result of improvements to the licensing system which CMBN, CMBS, and CMFB are already using.  To do this launch CMRT with the Upgrade and the first time enter your Engine 4 key.  Exit and then use the "Activate New Products" shortcut in your CMRT folder, then enter your Engine 3 license key.  That should do the trick. 2.  CMRT and CMBN MacOS customers have a similar situation as #2, however the "Activate New Products" is inside the Documents folder in their respective CM folders.  For CMBN you have to go through the process described above for each of your license keys.  There is no special order to follow. 3.  For CMBS and CMFB customers, you need to use the Activate New Products shortcut and enter your Upgrade 4 key.  If you launch the game and see a screen that says "LICENSE FAILURE: Base Game 4.0 is required." that is an indication you haven't yet gone through that procedure.  Provided you had a properly functioning copy before installing the Upgrade, that should be all you need to do.  If in the future you have to install from scratch on a new system you'll need to do the same procedure for both your original license key and your Upgrade 4.0 key. 4.  There's always a weird one and here it is.  A few Windows users are not getting "Activate New Products" shortcuts created during installation.  Apparently anti-virus software is preventing the installer from doing its job.  This might not be a problem right now, but it will prove to be an issue at some point in the future.  The solution is to create your own shortcut using the following steps: Disable your anti-virus software before you do anything. Go to your Desktop, right click on the Desktop itself, select NEW->SHORTCUT, use BROWSE to locate the CM EXE that you are trying to fix. The location is then written out. After it type in a single space and then paste this:

      -showui

      Click NEXT and give your new Shortcut a name (doesn't matter what). Confirm that and you're done. Double click on the new Shortcut and you should be prompted to license whatever it is you need to license. At this time we have not identified any issues that have not been worked around.  Let's hope it stays that way Steve
    • Battlefront.com

      Forum Reorganization   10/12/2017

      We've reorganized our Combat Mission Forums to reflect the fact that most of you are now running Engine 4 and that means you're all using the same basic code.  Because of that, there's no good reason to have the discussion about Combat Mission spread out over 5 separate sets of Forums.  There is now one General Discussion area with Tech Support and Scenario/Mod Tips sub forums.  The Family specific Tech Support Forums have been moved to a new CM2 Archives area and frozen in place. You might also notice we dropped the "x" from distinguishing between the first generation of CM games and the second.  The "x" was reluctantly adopted back in 2005 or so because at the time we had the original three CM games on European store shelves entitled CM1, CM2, and CM3 (CMBO, CMBB, and CMAK).  We didn't want to cause confusion so we added the "x".  Time has moved on and we have to, so the "x" is now gone from our public vocabulary as it has been from our private vocabulary for quite a while already.  Side note, Charles *NEVER* used the "x" so now we're all speaking the same language as him.  Which is important since he is the one programming them
brisbane

How to install version 4.0 and keep working version 3.12?

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I want to upgrade CMBN to 4.0 but I want to keep working the 3.12 version to play with another players that they haven`t the last version. It is possible?

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Yes, absolutely. I nearly always have multiple version of several games installed for just that reason.

What you do is either of the following:

A )

  1. Run the v4 Full install and make sure to choose a different directory for the program.

 

B )

  1. Make a copy of your current 3.12 install and rename the directory to reflect that it is 4.0
  2. Run the v4 upgrade install and make sure it is pointing at that new copy you just made so that gets updated to v4

That's pretty much it. If memory serves you might need to reactivate the game using your v3 and v4 keys. The key is to make sure you pay attention to where the game is going to install the sw be sure you are in charge. By default it will want to use the same location as previous installs.

 

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Thank you, IanL:)

In case my friend has version 4 and wants to reinstall version 3, how would he have to act? Simply uninstalling version 4 and starting the process as you said or would I have to do something else?

 

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I believe you can do a second install to a different directory.....CMBN generates its 'Game Files' folder in the local directory rather than 'My Documents', so there shouldn't be a conflict AFAIK.

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Posted (edited)
15 hours ago, brisbane said:

In case my friend has version 4 and wants to reinstall version 3, how would he have to act? Simply uninstalling version 4 and starting the process as you said or would I have to do something else?

If you have v4 already and want a separate v3 install then just follow a variation of option A) but use the all-in-one v3 installer and make sure he points it to a new location.

Edited by IanL
clarity

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What do you mean by the all-in-one v3 installer?

My partner who had version 4, has installed the base game.THen, the v3 patch and does not let him enter the key, giving him an error message.

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When the v3 update was created they released the update install like usual for people with the v2 game. At the same time they released a full install package with all the modules and packs together in one installer. We call that the all in one installer.

It just occurred to me that you partner may never have bought v3 if they just recently bought the game. In that case they may not have access to that install. For questions like that I would open a support ticket.

Blue new ticket button here: https://battlefront.mojohelpdesk.com

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On 1/3/2018 at 3:53 PM, IanL said:

Yes, absolutely. I nearly always have multiple version of several games installed for just that reason.

What you do is either of the following:

A )

  1. Run the v4 Full install and make sure to choose a different directory for the program.

Finally, I have purchased the version 4.

Sorry, IanL but I can not find the v4 full installer.

When you refer to the v4 Full install, what installer do you mean exactly? Do you have any link to it? I could not find it on the web. On my PC I have been able to find the mega installer that updates the game until version 3.11. It occupies 6.06Gb Could it be done with this installer, then applying the patch until version 4.0?

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If you go into your Store Account (from the main Battlefront web page) and click on the 'View' text in front of your order for the 4.0 Upgrade, this should eventually take you to the download page which then loads up the ShareFile download page. In here should be the 4.0 Upgrade files that you purchased (whether this was CMBN by itself or a 'bundle' of them for the other CM games). There are 'upgrade only' files that require an installation of CMBN that has been patched to 3.12 and then there are 'full installers'. The 4.0 Full Installer is a file named 'CM Normandy 4.00 Full Windows' (4GB in size). Checkmark the box at the top of this selection and then click the green 'Download' button. With just a single selection the download should be the standard file name (multiple files selected will result in a default file name of 'files.zip').

This 4.0 full installer can be installed with no other installation present in the directory it is pointed at. It installs everything (I'm not absolutely certain about the 'CMBN Battle Pack'). If you have activated previous license keys on this computer, then those modules should come up as activated already, to my knowledge. You will need to activate with the 4.0 Upgrade license key and when you do that it should hopefully show the other modules that have been previously activated (the 'success' screen). If it doesn't, then you will need to click on the 'Activate Modules' shortcut (possibly on your desktop after the 4.0 Install or within your CMBN directory that the 4.0 Full install has been installed to). You will need to activate each module that you have a license key for, one at a time (i.e. - you will need to relaunch the 'Activate Modules' shortcut for each item that needs to be activated).

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Thank you very much for your detailed response. Inside my account, by clicking on the "View" button of the 4.0 update that I bought, only this file appears (see attached image).Captura.JPG.635717ddaaba0217fc11d294673c6491.JPG
No more files appear to download. No "CM Normandy 4.00 Full Windows" complete installer.

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I didn't quite describe all of the steps in detail for getting to the download. Click on the 'CM Normndy - UPGRADE 4 (Windows)' text that is shown in your above screenshot and that takes you to a page with a download button. Clicking on that 'Start download' button then takes you to a link that says 'CLICK HERE TO DOWNLOAD'. Clicking on that link will take you to the Sharefile download location. In here there will be several folder icons that represent each possible file to download. Clicking on the checkmark box to the upper left of each particular folder icon selects that file to download. Selecting only one file 'CM Normandy 4.00 Full Windows' (4GB in size) is all that you need for the full installer. Clicking the 'Download' button in the lower right should initiate the actual downloading process (which will usually consist of a .zip compressed file that you will need to extract in order to run the installer).

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On 1/3/2018 at 3:53 PM, IanL said:

A )

  1. Run the v4 Full install and make sure to choose a different directory for the program.

B )

  1. Make a copy of your current 3.12 install and rename the directory to reflect that it is 4.0
  2. Run the v4 upgrade install and make sure it is pointing at that new copy you just made so that gets updated to v4

That's pretty much it. If memory serves you might need to reactivate the game using your v3 and v4 keys. The key is to make sure you pay attention to where the game is going to install the sw be sure you are in charge. By default it will want to use the same location as previous installs.

 

Hi, can you explain the step B.2? I would not like to fail with this.

 

I have 3 directory:

1.-One with the old CMBN v3.xx

2.-Other with a copy of my current 3.12 install, rename to CMBN 4.0 (step B.1)

3.-And the new directory created after run the file 'CM Normandy 4.00 Full Windows' (step A.1)

So, when you say that in step B.2, I have to run the v4 upgrade install.  What file do you mean exactly?

In this last directory, I have a file named "Activate New Products - CMBN". Have I do anything with it?

Thanks in advance..... :)

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I mean choose to do either A or B not both. So if you have a new v4 directory from running the full install you have CMBN 4.0 ready to go. And if you have an install of 3.xx and a copy of it renamed to CMBN 4 then you actually have three independent installs of CMBN. If I am reading that correctly you do not need the copy of CMBN 3.xx you made and called CMBN 4.

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