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      Special Upgrade 4 Tech Tips   12/27/2016

      Hi all! Now that Upgrade 4 is out and about in large quantities we have now discovered a few SNAFUs that happen out in the scary, real world that is home computing.  Fortunately the rate of problems is extremely small and so far most are easily worked around.  We've identified a few issues that have similar causes which we have clear instructions for work arounds here they are: 1.  CMRT Windows customers need to re-license their original key.  This is a result of improvements to the licensing system which CMBN, CMBS, and CMFB are already using.  To do this launch CMRT with the Upgrade and the first time enter your Engine 4 key.  Exit and then use the "Activate New Products" shortcut in your CMRT folder, then enter your Engine 3 license key.  That should do the trick. 2.  CMRT and CMBN MacOS customers have a similar situation as #2, however the "Activate New Products" is inside the Documents folder in their respective CM folders.  For CMBN you have to go through the process described above for each of your license keys.  There is no special order to follow. 3.  For CMBS and CMFB customers, you need to use the Activate New Products shortcut and enter your Upgrade 4 key.  If you launch the game and see a screen that says "LICENSE FAILURE: Base Game 4.0 is required." that is an indication you haven't yet gone through that procedure.  Provided you had a properly functioning copy before installing the Upgrade, that should be all you need to do.  If in the future you have to install from scratch on a new system you'll need to do the same procedure for both your original license key and your Upgrade 4.0 key. 4.  There's always a weird one and here it is.  A few Windows users are not getting "Activate New Products" shortcuts created during installation.  Apparently anti-virus software is preventing the installer from doing its job.  This might not be a problem right now, but it will prove to be an issue at some point in the future.  The solution is to create your own shortcut using the following steps: Disable your anti-virus software before you do anything. Go to your Desktop, right click on the Desktop itself, select NEW->SHORTCUT, use BROWSE to locate the CM EXE that you are trying to fix. The location is then written out. After it type in a single space and then paste this:

      -showui

      Click NEXT and give your new Shortcut a name (doesn't matter what). Confirm that and you're done. Double click on the new Shortcut and you should be prompted to license whatever it is you need to license. At this time we have not identified any issues that have not been worked around.  Let's hope it stays that way Steve
    • Battlefront.com

      Forum Reorganization   10/12/2017

      We've reorganized our Combat Mission Forums to reflect the fact that most of you are now running Engine 4 and that means you're all using the same basic code.  Because of that, there's no good reason to have the discussion about Combat Mission spread out over 5 separate sets of Forums.  There is now one General Discussion area with Tech Support and Scenario/Mod Tips sub forums.  The Family specific Tech Support Forums have been moved to a new CM2 Archives area and frozen in place. You might also notice we dropped the "x" from distinguishing between the first generation of CM games and the second.  The "x" was reluctantly adopted back in 2005 or so because at the time we had the original three CM games on European store shelves entitled CM1, CM2, and CM3 (CMBO, CMBB, and CMAK).  We didn't want to cause confusion so we added the "x".  Time has moved on and we have to, so the "x" is now gone from our public vocabulary as it has been from our private vocabulary for quite a while already.  Side note, Charles *NEVER* used the "x" so now we're all speaking the same language as him.  Which is important since he is the one programming them
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Erwin

Best way to install all games on new computer?

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I own everything CM2. 

Does one need to d/l every game and every module and Battle Pack etc. separately?  Or, does the system recognize what one has purchased and one only needs to d/l one big file per game "family"?

Thanks...

 

 

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Just the one big 4.0 installer. Went through this a few weeks ago helping a friend, so I know it works.

You will need all your licence keys 

Edited by Bud Backer

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Thank you...

To clarify:  Is that 1 x 4.0 installer per game family (including all modules and packs)?   Or is there now one big 4.0 installer for all the games (including all modules and packs)??

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I think one of them - CMBS (?) may have a patch to apply after you’re done with the big installer.  But I can’t recall for certain. Still, ‘‘tis a lot easier than it used to be. :)

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Follow-up question...   I went to MY ACCOUNT and see a couple dozen purchases (only identified by date) - not sure which d/l's are the "Big All In One" installer for each game.  Or are those in another area entirely??

Thanks Bud...

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The all in one stuff is under the 4.0 upgrade.

i bought the big 4.0 bundle, so that one purchase has a link that takes me to a page where there are folders for all the CM games and their respective installers. Note that there are full installers and 4.0 upgrade installers (for those who only wanted to upgrade). You’d only need the full one, not the upgrade, if you’re starting from scratch. 

 

Edit: so aside from the CMBS battle pack, if you bought the 4.0 all game upgrade bundle like I did, it would either the last purchase or if you bought the battle pack, the second to last purchase, most likely. 

Edited by Bud Backer

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I bought everything that BF offered immediately at the time each item was individually released.  So, am unsure if I have the "4.0 all game upgrade" or where to locate it for d/l.  Was wondering if it is in a different area than the long list of individual purchases in MY ACCOUNT which only have dates to identify them.   The whole process is very non-intuitive to me.

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I think you do have to go through the purchases list. I can’t recall if the bundle came first or the individual 4,0 upgrades.

but if you look at your purchases in reverse order you should be able to click on each, and see what it is for, and if it’s not 4.0 you go back and look at the next, and so on. It’s what I did. 

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You are saying that the Big Bundle items should be in MY ACCOUNT mixed in with the loooong list of purchases with no identification other than dates and product numbers, yes?

I went through most items and all I saw are individual purchases for each game, each pack, each module etc.   I see no Big Bundle item.  Surely I don't have to purchase a "big bundle" for d/l if I already own everything? 

As I said - totally non-intuitive and irritating. 

Edited by Erwin

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Yes, that is correct. It should be one of the purchases. 

I looked at the main page on Battlefront.com. You can actually see the announcement of the 4.0 upgrades exactly one year ago, December 2016. So the purchase of the upgrade must be no earlier than that. And it could be a bundle, or each game separately. But I see no way around it except to go in your account and click “View” for every purchase starting at that month. Given there would only be a maximum of 7 items, it should be quick to do. 

If you see nothing mentioning 4.0 upgrade, is it possible you didn’t buy it? If you’re certain you did, contact Helpdesk and they will get you sorted out I’m sure. :)

Edited by Bud Backer

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I see one "Upgrade 4 Big Bundle" purchase dated Jan 5 2017.  That has ALL the games for d/l and install?

So all one needs to do is d/l the file labeled CM <Game Latest Version Full Windows">?  One does NOT need to d/l anything that says <Upgrade>?  Is that correct?

 (And man I wish BF would name or at least number each purchase so you could find what you are looking for without looking at every purchase - just having a date attached to each is not helpful.)

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Dang.  I just found that I had already downloaded all those files earlier this year.  The problem is that they were too large to copy onto a flash drive which is easiest way of loading the files into a new computer.   :( 

So, I guess will have to d/l again onto the new machine directly.  PITA.  Anyone mention the end of "net neutrality".  This sorta huge d/l is gonna start costing us $$$.

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6 hours ago, Erwin said:

I see one "Upgrade 4 Big Bundle" purchase dated Jan 5 2017.  That has ALL the games for d/l and install?

So all one needs to do is d/l the file labeled CM <Game Latest Version Full Windows">?  One does NOT need to d/l anything that says <Upgrade>?  Is that correct?

To my knowledge, yes, it has a link to a sharefile folder with multiple sub folders. You want the folders with “Full,” not upgrade. 

 

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Perhaps a little late, but better late than never.

You do not need all previous activation codes. I think for each game, it‘s only the latest version one. But seemingly it‘s not the same for all games.

I worked „top down“, but found it a little tedious to find the codes that works.

To make a long story short: Good luck, Erwin!

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On 12/28/2017 at 10:59 AM, StieliAlpha said:

Perhaps a little late, but better late than never.

You do not need all previous activation codes. I think for each game, it‘s only the latest version one. But seemingly it‘s not the same for all games.

I worked „top down“, but found it a little tedious to find the codes that works.

To make a long story short: Good luck, Erwin!

I'm probably too late to help too but I'll put this in case anyone else reads it looking for the information.....

If you purchased the 4.0 Big Bundle, to do full installations of each game you would download the Full Windows/Mac versions for each title. For instance the full game installer for a Windows computer for CMBN is called "CMBN 4.0 Full Windows". That will install everything through the 4.0 Upgrade. The base game and every module, patch, Upgrade and Pack.

From there you will need to activate things. Here are the keys you'll need for each title....assuming that you own everything (some items may be part of a Bundle but I think you'll get the idea):

 

CMBN: 4.0, 3.0, Market Garden, Commonwealth, Vehicle Pack, Battle Pack

CMRT: original base game and 4.0

CMFI: base game, 4.0, 3.0 and Gustav Line

CMBS: base game and 4.0

As mentioned above, CMBS also has the 2.01 patch that needs to be installed. The 2.01 patch and CMBS Battle Pack are the exact same download. The only difference is that when you purchase the Pack you get a key to "unlock" the content.

I can dig how much of a pain it may be to dig through your account for all of the key. Whenever I get a new key for something I add it to a Word document that I keep so that I can get to them easily. 

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Posted (edited)

Great. I actually finally (after 7-1/2 years) got myself a new machine (i7 4.2GHz) that can do the games justice. Finally. (Setting it up has been a two day headache, but worth it ... Apple just works, my fanny.) I had basically not run the games in a year or two because of the serious lack of performance. Today, I bought and downloaded the 3+4 updates for CM:N and CN:I but also have a license for market Garden, Commonwealth Forces, and Gustav. Everything looks sweet on this new machine. However, when I updated the games they now (obviously) don't have the extra content showing ... so explain to this old guy, do I have to also buy the Big Update? Seems like I'll be paying twice for the main updates. Thanks.

Edited by DaveyJJ
additions and spelling fixes

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Posted (edited)

I had exactly the same issue.....Steve sorted it in about an hour (you won't have to buy anything again, if you have a key, you have the product), but I was lucky to catch him online here (IIRC the fix was something like reapplying the original keys), maybe open a ticket with tech support before trying this though.

https://battlefront.mojohelpdesk.com/

Edited by Sgt.Squarehead

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John from Support got back to me and I simply had to run the activation .sh script (using Terminal ./Activate...) and enter each of the serials. Worked perfectly. Thanks Sgt, John and Battlefront crew.

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