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      Special Upgrade 4 Tech Tips   12/27/2016

      Hi all! Now that Upgrade 4 is out and about in large quantities we have now discovered a few SNAFUs that happen out in the scary, real world that is home computing.  Fortunately the rate of problems is extremely small and so far most are easily worked around.  We've identified a few issues that have similar causes which we have clear instructions for work arounds here they are: 1.  CMRT Windows customers need to re-license their original key.  This is a result of improvements to the licensing system which CMBN, CMBS, and CMFB are already using.  To do this launch CMRT with the Upgrade and the first time enter your Engine 4 key.  Exit and then use the "Activate New Products" shortcut in your CMRT folder, then enter your Engine 3 license key.  That should do the trick. 2.  CMRT and CMBN MacOS customers have a similar situation as #2, however the "Activate New Products" is inside the Documents folder in their respective CM folders.  For CMBN you have to go through the process described above for each of your license keys.  There is no special order to follow. 3.  For CMBS and CMFB customers, you need to use the Activate New Products shortcut and enter your Upgrade 4 key.  If you launch the game and see a screen that says "LICENSE FAILURE: Base Game 4.0 is required." that is an indication you haven't yet gone through that procedure.  Provided you had a properly functioning copy before installing the Upgrade, that should be all you need to do.  If in the future you have to install from scratch on a new system you'll need to do the same procedure for both your original license key and your Upgrade 4.0 key. 4.  There's always a weird one and here it is.  A few Windows users are not getting "Activate New Products" shortcuts created during installation.  Apparently anti-virus software is preventing the installer from doing its job.  This might not be a problem right now, but it will prove to be an issue at some point in the future.  The solution is to create your own shortcut using the following steps: Disable your anti-virus software before you do anything. Go to your Desktop, right click on the Desktop itself, select NEW->SHORTCUT, use BROWSE to locate the CM EXE that you are trying to fix. The location is then written out. After it type in a single space and then paste this:

      -showui

      Click NEXT and give your new Shortcut a name (doesn't matter what). Confirm that and you're done. Double click on the new Shortcut and you should be prompted to license whatever it is you need to license. At this time we have not identified any issues that have not been worked around.  Let's hope it stays that way Steve
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Apocal

IS-1: TC's face in hatch.

9 posts in this topic

Both mid and early variants, the commander's face is crammed right against the hatch when unbuttoned. Surely this can't be intended? I haven't tested to see if it makes him immune to small arms fire from the front, but if that actually occurs, just pretend I never reported this, lol.

face in hatch, is-1.jpg

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He's actually kissing the wonderful Soviet steel protection. 

Or perhaps fallen asleep with his head leaning on the periscope.

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Posted (edited)

I've just tested this.

The IS-1, IS-2 (early), IS-2 (mid), and IS-2 (late) all have the same issue. From estimated measurements, it seems that the commander shares the height used by the T-34 tanks with a cupola, perhaps a case of hasty copy-pasta.

In a small not-so-scientific test, German riflemen were able to kill the commanders of the 4 previously mentioned tanks from the frontal quarter. 

Edited by Xorg_Xalargsky

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Remember the little "bug" where one of the crewmen was facing ninety degrees off where he was supposed to, and therefore not taking advantage of some of the tank's optics like they were supposed to? I wonder if his face being crammed right up against the hatch affects spotting...?

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Hmm, from a real quick n' dirty test, it seems like the cupola's hatches don't effect the spotting ability of the tank commander.

I had 4 IS-2 (mid) look at German rifle squads ~120 meters away in grassy terrain. 2 of them had the commander turned out.

The 2 turned out tanks were able to spot all members of their respective enemy squads after a turn where the two buttoned-up were only able to spot 1-3 members.

I'd say it's quite likely that opened vehicle doors and hatches don't affect spotting. Likely for gameplay or coding reasons. Still not sure about hitboxes though.

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Posted (edited)

2 hours ago, Xorg_Xalargsky said:

Hmm, from a real quick n' dirty test, it seems like the cupola's hatches don't effect the spotting ability of the tank commander.

I had 4 IS-2 (mid) look at German rifle squads ~120 meters away in grassy terrain. 2 of them had the commander turned out.

The 2 turned out tanks were able to spot all members of their respective enemy squads after a turn where the two buttoned-up were only able to spot 1-3 members.

I'd say it's quite likely that opened vehicle doors and hatches don't affect spotting. Likely for gameplay or coding reasons. Still not sure about hitboxes though.

I'm running quick and dirty tests as well, they seem to support what you're saying. Not surprising; modeling the hatch's position in relation to the commander's face and resulting LOS blockage would be the most ridiculous detail I can imagine in a company-level wargame.

Edited by Apocal

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On 8/20/2017 at 5:38 PM, Dynaman216 said:

All I can think is that one good bump in the road and the guy would lose all his teeth.

He'd probably get a flattened nose as well.:blink:

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