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    • Battlefront.com

      Special Upgrade 4 Tech Tips   12/27/2016

      Hi all! Now that Upgrade 4 is out and about in large quantities we have now discovered a few SNAFUs that happen out in the scary, real world that is home computing.  Fortunately the rate of problems is extremely small and so far most are easily worked around.  We've identified a few issues that have similar causes which we have clear instructions for work arounds here they are: 1.  CMRT Windows customers need to re-license their original key.  This is a result of improvements to the licensing system which CMBN, CMBS, and CMFB are already using.  To do this launch CMRT with the Upgrade and the first time enter your Engine 4 key.  Exit and then use the "Activate New Products" shortcut in your CMRT folder, then enter your Engine 3 license key.  That should do the trick. 2.  CMRT and CMBN MacOS customers have a similar situation as #2, however the "Activate New Products" is inside the Documents folder in their respective CM folders.  For CMBN you have to go through the process described above for each of your license keys.  There is no special order to follow. 3.  For CMBS and CMFB customers, you need to use the Activate New Products shortcut and enter your Upgrade 4 key.  If you launch the game and see a screen that says "LICENSE FAILURE: Base Game 4.0 is required." that is an indication you haven't yet gone through that procedure.  Provided you had a properly functioning copy before installing the Upgrade, that should be all you need to do.  If in the future you have to install from scratch on a new system you'll need to do the same procedure for both your original license key and your Upgrade 4.0 key. 4.  There's always a weird one and here it is.  A few Windows users are not getting "Activate New Products" shortcuts created during installation.  Apparently anti-virus software is preventing the installer from doing its job.  This might not be a problem right now, but it will prove to be an issue at some point in the future.  The solution is to create your own shortcut using the following steps: Disable your anti-virus software before you do anything. Go to your Desktop, right click on the Desktop itself, select NEW->SHORTCUT, use BROWSE to locate the CM EXE that you are trying to fix. The location is then written out. After it type in a single space and then paste this:

      -showui

      Click NEXT and give your new Shortcut a name (doesn't matter what). Confirm that and you're done. Double click on the new Shortcut and you should be prompted to license whatever it is you need to license. At this time we have not identified any issues that have not been worked around.  Let's hope it stays that way Steve
    • Battlefront.com

      Forum Reorganization   10/12/2017

      We've reorganized our Combat Mission Forums to reflect the fact that most of you are now running Engine 4 and that means you're all using the same basic code.  Because of that, there's no good reason to have the discussion about Combat Mission spread out over 5 separate sets of Forums.  There is now one General Discussion area with Tech Support and Scenario/Mod Tips sub forums.  The Family specific Tech Support Forums have been moved to a new CM2 Archives area and frozen in place. You might also notice we dropped the "x" from distinguishing between the first generation of CM games and the second.  The "x" was reluctantly adopted back in 2005 or so because at the time we had the original three CM games on European store shelves entitled CM1, CM2, and CM3 (CMBO, CMBB, and CMAK).  We didn't want to cause confusion so we added the "x".  Time has moved on and we have to, so the "x" is now gone from our public vocabulary as it has been from our private vocabulary for quite a while already.  Side note, Charles *NEVER* used the "x" so now we're all speaking the same language as him.  Which is important since he is the one programming them

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I'm a bit confused about how to get CMRT.

I have Normandy and Market Garden running on engine 3. All I see on the Battlefront site are CMRT patches 1.02 and 1.03 and upgrade to engine 4.

Are the patches to install CMRT to engine 3 or are they patches for the inital CMRT release?

Do I have to download the initial release version of CMRT to get things rollin'?

If so where is it?

If not what is the process to adding CMRT?

thanks

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If you purchase CMRT now, then it's already installed with the latest patches...However, I'm not sure if it comes with Engine 3 or 4..Thou, I think it comes with the former, and you will need to upgrade to Engine 4, if you want. 

When you get ready to purchase the Download it may tell you on the info screen what version you are purchasing.

Joe

Edited by JoMc67

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All new purchases are using engine v4. Log into the store and find the purchase entry for CMRT that will have the link to the downloads and your license key.

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Thanks for the responses.

I didn't download RT, instead I got the big bundle and received all the disks in the mail.

So I installed RT and input the license key that came with the purchase email and it doesn't activate RT.

So then I opened the Activate Modules icon associated with BN and input the same license key and it upgraded BN to 4.0

Should I have received another key for RT?

 

thanks

 

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2 minutes ago, JoMc67 said:

Check the back of the Disk Cases as there should be a Lic Key there for Activation.

Nothing on any of them except copyright info and website, some have description. No license keys.

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Hmm, I also purchased the RT Disk & Game Engine Upgrade 4 awhile ago, and believe I used the Lic Key on back of Disk Case but can't remember if I also used the Game Engine Upgrade 4 Lic Key...Did you try the Upgrade 4 Lic Key (from your BF Account) to see what happens ?

Edited by JoMc67

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Hmm, actually the Lic Key in your BF Account is the only thing that should work...Just to be clear, you don't have an older version of RT, and this is your first RT Purchase ?

Did you also try and use the 'Activate New Products' Icon listed in your main folder (using both the RT Lic Key, and Upgrade 4 Lic Key) ?

 

Edited by JoMc67

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Right. Never had RT before and tried the Activate New Products in main folder with the key. Turned off any virus software and firewalls, read all the ReadMe files. Nothing happens.

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Ok, and I also assumed you tried using the Lic Key when opening the game using the Desktop Icon (and the 'Activate New Products' located in your RT Folder)...Ok, I'm also lost and it's time for you to open a 'Help Desk Ticket' :-( 

Edited by JoMc67

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okay so i opened a ticket and I got 2 responses late yesterday and one tonight. Are they understaffed?

Anyway, maybe someone can answer this question before they do. I only have two keys. One I got when I ordered CMBN a couple years ago and another when I ordered the bundle two weeks ago. Would I be correct to assume that the (and I'm guessing it's a 3.0 key) key I got with CMBN will start the other games if they are also 3.0? If not should I have gotten separate keys for all of the games?

 

thanks

 

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