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    • Battlefront.com

      Special Upgrade 4 Tech Tips   12/27/2016

      Hi all! Now that Upgrade 4 is out and about in large quantities we have now discovered a few SNAFUs that happen out in the scary, real world that is home computing.  Fortunately the rate of problems is extremely small and so far most are easily worked around.  We've identified a few issues that have similar causes which we have clear instructions for work arounds here they are: 1.  CMRT Windows customers need to re-license their original key.  This is a result of improvements to the licensing system which CMBN, CMBS, and CMFB are already using.  To do this launch CMRT with the Upgrade and the first time enter your Engine 4 key.  Exit and then use the "Activate New Products" shortcut in your CMRT folder, then enter your Engine 3 license key.  That should do the trick. 2.  CMRT and CMBN MacOS customers have a similar situation as #2, however the "Activate New Products" is inside the Documents folder in their respective CM folders.  For CMBN you have to go through the process described above for each of your license keys.  There is no special order to follow. 3.  For CMBS and CMFB customers, you need to use the Activate New Products shortcut and enter your Upgrade 4 key.  If you launch the game and see a screen that says "LICENSE FAILURE: Base Game 4.0 is required." that is an indication you haven't yet gone through that procedure.  Provided you had a properly functioning copy before installing the Upgrade, that should be all you need to do.  If in the future you have to install from scratch on a new system you'll need to do the same procedure for both your original license key and your Upgrade 4.0 key. 4.  There's always a weird one and here it is.  A few Windows users are not getting "Activate New Products" shortcuts created during installation.  Apparently anti-virus software is preventing the installer from doing its job.  This might not be a problem right now, but it will prove to be an issue at some point in the future.  The solution is to create your own shortcut using the following steps: Disable your anti-virus software before you do anything. Go to your Desktop, right click on the Desktop itself, select NEW->SHORTCUT, use BROWSE to locate the CM EXE that you are trying to fix. The location is then written out. After it type in a single space and then paste this:

      -showui

      Click NEXT and give your new Shortcut a name (doesn't matter what). Confirm that and you're done. Double click on the new Shortcut and you should be prompted to license whatever it is you need to license. At this time we have not identified any issues that have not been worked around.  Let's hope it stays that way Steve
    • Battlefront.com

      Forum Reorganization   10/12/2017

      We've reorganized our Combat Mission Forums to reflect the fact that most of you are now running Engine 4 and that means you're all using the same basic code.  Because of that, there's no good reason to have the discussion about Combat Mission spread out over 5 separate sets of Forums.  There is now one General Discussion area with Tech Support and Scenario/Mod Tips sub forums.  The Family specific Tech Support Forums have been moved to a new CM2 Archives area and frozen in place. You might also notice we dropped the "x" from distinguishing between the first generation of CM games and the second.  The "x" was reluctantly adopted back in 2005 or so because at the time we had the original three CM games on European store shelves entitled CM1, CM2, and CM3 (CMBO, CMBB, and CMAK).  We didn't want to cause confusion so we added the "x".  Time has moved on and we have to, so the "x" is now gone from our public vocabulary as it has been from our private vocabulary for quite a while already.  Side note, Charles *NEVER* used the "x" so now we're all speaking the same language as him.  Which is important since he is the one programming them
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Zenomorph

License key vs serial #??

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Hi,

I got a new computer and am trying to get my multiple CM games working.  I went to my battlefront accounts page, downloaded (as an example) CMRT and once installation was complete launched the game.  A box comes up with options: launch, activate or buy now.  I was hoping that since I'd downloaded from my own accounts page, the game would just launch.  No dice.  So I chose "Activate" and a screen popped up asking to enter my serial number.  Now, at the time I purchased the game, I took a screenshot of the "Purchase Order" page and saved any relevant numbers as a text file so that in future events - such as this current one - I could simply cut and paste the number when asked to verify my purchase.  The ONLY # I see says "license key" and when I entered it, needless to say - and frustrating but not surprisingly - the license key # did not work.  There's the license key on my Purchase Order page under my accounts as well but nothing that says "Serial #".  So where do I find this mysterious "Serial #" that's kept hidden from the buyer?  

Thank you for any help and if Battlefront should read this I'd hope they make finding the serial number a remotely intuitive process.

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The license key IS the serial number and vice versa. It is simply a matter of semantics with the license activation screen calling it a 'serial number'.

You have to make sure that you are copying ONLY the license key and not any 'white space' (before or after the license key). The license key will NOT have any part number info in it such as 'CMBS-HG', etc.

Have you already upgraded this installation to 4.0 or is it the original base game (which is 'game engine 3.x') ? If you have already installed the 4.0 Upgrade, then you will need to activate with the 4.0 Upgrade license key first and then launch the 'Activate New Products' shortcut and enter in the original license key (as described in the Special Upgrade 4 Tech Tips in the Announcements section on top of the entire forum).

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Ugh! Thanks so much!  But I'd just figured it out:  instead of cutting and pasting from the text file I had (which didn't work), I cut and pasted from my Battlefront account page...and it worked.  I seemed to recall I'd seen that kind of weirdness before and so I gave it a shot.  And yes - just to make sure - I did verify the two #s matched.  I still blame others (because that's how I roll) and so I hereby demand the semantics be uniform.

Seriously tho, thanks for taking the time, Schrullenhaft!

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