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2.10 problem

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I have fresh "big" installs of all CM's on a new Alienware windows 10 Pro computer and all have been functioning perfectly.

I got the BS 2.10 Battle Pack a while back and I finally got around to installing today.  I licensed, it said success and I have access to Main engine, Game 4.0 and Battle pack, but when I click play from there, or if I use the executable shortcut the game starts and the Battlefront.com intro shows with the music, but then it goes black for about 10 seconds and says the CMBS executable has stopped working.  I reinstalled it, same thing.

I don't see any topics on this here, any fix for this or do I just need to open a helpdesk ticket?

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