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      Special Upgrade 4 Tech Tips   12/27/2016

      Hi all! Now that Upgrade 4 is out and about in large quantities we have now discovered a few SNAFUs that happen out in the scary, real world that is home computing.  Fortunately the rate of problems is extremely small and so far most are easily worked around.  We've identified a few issues that have similar causes which we have clear instructions for work arounds here they are: 1.  CMRT Windows customers need to re-license their original key.  This is a result of improvements to the licensing system which CMBN, CMBS, and CMFB are already using.  To do this launch CMRT with the Upgrade and the first time enter your Engine 4 key.  Exit and then use the "Activate New Products" shortcut in your CMRT folder, then enter your Engine 3 license key.  That should do the trick. 2.  CMRT and CMBN MacOS customers have a similar situation as #2, however the "Activate New Products" is inside the Documents folder in their respective CM folders.  For CMBN you have to go through the process described above for each of your license keys.  There is no special order to follow. 3.  For CMBS and CMFB customers, you need to use the Activate New Products shortcut and enter your Upgrade 4 key.  If you launch the game and see a screen that says "LICENSE FAILURE: Base Game 4.0 is required." that is an indication you haven't yet gone through that procedure.  Provided you had a properly functioning copy before installing the Upgrade, that should be all you need to do.  If in the future you have to install from scratch on a new system you'll need to do the same procedure for both your original license key and your Upgrade 4.0 key. 4.  There's always a weird one and here it is.  A few Windows users are not getting "Activate New Products" shortcuts created during installation.  Apparently anti-virus software is preventing the installer from doing its job.  This might not be a problem right now, but it will prove to be an issue at some point in the future.  The solution is to create your own shortcut using the following steps: Disable your anti-virus software before you do anything. Go to your Desktop, right click on the Desktop itself, select NEW->SHORTCUT, use BROWSE to locate the CM EXE that you are trying to fix. The location is then written out. After it type in a single space and then paste this:

      -showui

      Click NEXT and give your new Shortcut a name (doesn't matter what). Confirm that and you're done. Double click on the new Shortcut and you should be prompted to license whatever it is you need to license. At this time we have not identified any issues that have not been worked around.  Let's hope it stays that way Steve
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Catacol Highlander

Problem with AMD drivers

2 posts in this topic

This is really just a report because I have found the workaround - but just to say as a Radeon R9 200 series owner none of my SC games will run on any of the drivers since March 2016. I have to roll back to March 2016 and try and prevent driver update.

Not a problem at the moment as all other programs will run with that legacy 2016 driver -  but if there is some kind of functionality being taken away then might it eventually impact on SC3 when it comes out? In other words - how long before other apps wont work without the latest driver, but that latest driver is no good for SC?

Just a thought. Anyone else found this problem?

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I assume what you're seeing is the same or at least similar to what has been reported in this thread for SC WW1/Breakthrough:

http://community.battlefront.com/topic/123426-initialize_national_tile_surface-error/

I'm not sure what the requirements for SC3 will be, though I doubt that they'll exceed what the March 2016 driver provides. I don't know if the programming for SC3 (SC WWII: War in Europe) has changed significantly from previous SC titles (new programming environment, different compiler, etc.). There is a beta test for the new game, which is being distributed by Matrix Games. Hopefully this isn't violating the rules of the forum posting the link to another publisher:

SC WWII: War in Europe Beta Test

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