kingstuart Posted January 17, 2014 Share Posted January 17, 2014 all of a sudden i am getting continual crashes in PDE. i have version 1.3. i have not altered the game files recently. i have all the games of this series on this computer and the rest run fine. of course this is my favorite one to play-argh! sometimes it will give a prompt or just crash out to desktop without prompt do i need a re install ? are the serial numbers for this game 32 characters long? that is what i have on file. please advise and confirm serial number length acer 5738 laptop 4 gb ram intel core 2 duo T6600 @2.20 ghz win7 home premium 64 bit 500 gb hd with 361 gb available error log- lately the game is unplayable [02/28/2011 7:27:29; 6.1.7600; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [02/28/2011 8:49:16; 6.1.7600; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [03/13/2011 11:53:21; 6.1.7600; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [03/24/2011 7:58:47; 6.1.7600; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [04/24/2011 1:14:45; 6.1.7600; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [04/30/2011 8:38:21; 6.1.7600; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [05/10/2011 12:32:25; 6.1.7600; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [08/28/2011 8:10:55; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [12/25/2011 7:27:15; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [04/09/2012 10:03:57; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [08/21/2012 8:43:12; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [09/30/2012 6:54:42; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [10/12/2012 1:24:29; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [12/11/2012 6:53:59; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [12/23/2012 3:04:35; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [01/01/2013 11:43:22; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [01/01/2013 7:05:30; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [01/10/2013 6:37:59; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [01/11/2013 2:27:44; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [01/11/2013 9:30:51; 6.1.7601; 1366x768x32(1); v1.03] DIRECTX FAILED(make): dderr_exclusivemodealreadyset [01/03/2014 2:46:01] FAILED(units_within_range_of_position): Special allocation [01/03/2014 2:46:01] FAILED(friendly_units_within_range_of_position): Special allocation [01/03/2014 2:46:01; 6.1.7601; 1366x768x32(1); v1.03] FAILED(bumpable_special_unit_position): Special allocation [01/06/2014 1:58:08] FAILED(units_within_range_of_position): Special allocation [01/06/2014 1:58:08] FAILED(friendly_units_within_range_of_position): Special allocation [01/06/2014 1:58:08; 6.1.7601; 1366x768x32(1); v1.03] FAILED(bumpable_special_unit_position): Special allocation [01/14/2014 7:51:51] FAILED(calculate_spotted_unit_list): Special allocation [01/14/2014 7:51:51] FAILED(calculate_ai_fog_of_war): Special allocation [01/14/2014 7:51:51; 6.1.7601; 1366x768x32(1); v1.03] FAILED(animate_replay_list): Special allocation [01/14/2014 8:07:24; 6.1.7601; 1366x768x32(1); v1.03] FAILED(initialize_unit_mirrored_surface): 0x8007000e Not enough storage is available to complete this operation. [01/14/2014 8:15:33] FAILED(calculate_unit_strike_range_list): Special allocation [01/14/2014 8:15:33; 6.1.7601; 1366x768x32(1); v1.03] FAILED(on_left_button_down): Special allocation [01/15/2014 6:57:57; 6.1.7601; 1366x768x32(1); v1.03] FAILED(initialize_unit_surface): 0x8007000e Not enough storage is available to complete this operation. [01/16/2014 7:01:00; 6.1.7601; 1366x768x0(1); v1.03] DIRECTX FAILED(draw_target_cursor_to_buffer): dderr_cantcreatedc [01/16/2014 7:07:50; 6.1.7601; 1366x768x0(1); v1.03] DIRECTX FAILED(draw_weighted_unit_movement_path_to_buffer): dderr_cantcreatedc [01/16/2014 7:09:51; 6.1.7601; 1366x768x32(1); v1.03] FAILED(splash_message_dialog: setup_dialog): No more memory [01/16/2014 7:12:24] FAILED(units_within_range_of_position): Special allocation [01/16/2014 7:12:24] FAILED(enemy_units_within_range_of_position): Special allocation [01/16/2014 7:12:24; 6.1.7601; 1024x768x32(1); v1.03] FAILED(handle_plan_secondary_assignment): Special allocation 0 Quote Link to comment Share on other sites More sharing options...
Bill101 Posted January 17, 2014 Share Posted January 17, 2014 Hi Kingstuart Sorry to hear about the problems, hopefully Hubert may be able to suggest something. I've just checked my serial number for PDE and it is 36 characters long. Bill 0 Quote Link to comment Share on other sites More sharing options...
Hubert Cater Posted January 18, 2014 Share Posted January 18, 2014 Hi Kingstuart, Looks like you might be running into some memory issues that could be either game or system related... to help me track it down, could you tell me if by any chance your hard drive is nearly full? Hubert 0 Quote Link to comment Share on other sites More sharing options...
kingstuart Posted January 18, 2014 Author Share Posted January 18, 2014 500 gb hd with 361 gb available thanks 0 Quote Link to comment Share on other sites More sharing options...
kingstuart Posted January 18, 2014 Author Share Posted January 18, 2014 if i have to re install: is the serial# 32 characters i also have a one that is 44 characters? what is the best way to uninstall? program and features on widows 7 again thanx much 0 Quote Link to comment Share on other sites More sharing options...
Hubert Cater Posted January 20, 2014 Share Posted January 20, 2014 Hi Kingstuart, To be honest I'm not 100% sure as the license key length changes from time to time and even within the span of a release. As far as I know there is no harm in trying either until it works for you and alternatively you can always open a support helpdesk ticket to help you clarify the keys. http:///www.battlefront.com/helpdesk Hope this helps, Hubert 0 Quote Link to comment Share on other sites More sharing options...
kingstuart Posted January 20, 2014 Author Share Posted January 20, 2014 since it was crashing on every campaign i just decide to re install. up and running and everything is working fine so far. 32 character worked. i got a prompt to unlicense the game when running the uninstall. i did that. when i reloaded it already inserted the key in the dialogue box which was great. thanks for the response 0 Quote Link to comment Share on other sites More sharing options...
Hubert Cater Posted January 21, 2014 Share Posted January 21, 2014 Great to hear 0 Quote Link to comment Share on other sites More sharing options...
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