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Morildar

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  1. Actually, in most cases, if you can prove your purchased the game, most publishers will send you a replacement disk for a small fee. It's the GAME you are buying with the initial cost, not the disk. The fee the publisher charges is just to cover the cost of printing a new disk and shipping it out to you. That appears to be more-or-less the case here as well. On another note, Battlefront does indeed have a download limit, you can only download the game 10 times and it will expire after the 10th download. The download will also expire in 365 days, regardless of the number of downloads(even if it's zero). So it's basically 10 downloads or 365 days, whichever comes first. The download limit, if bandwidth cost is really a concern, isn't that unreasonable. The arbitrary time limit on your download, however, is utterly absurd and COMPLETELY unreasonable. As I said earlier, though, I can download the game again for a 5 dollar fee. Still a bit of a pain, but no longer an outrage.
  2. yes, after a little more digging it seems that for a 5 dollar fee you can get an additional year of download availability. It's less than ideal, but acceptable. I had thought that I had basically been cheated out of my purchase, and my initial expense in buying the game would be effectively wasted. Still, with Steam and Steam-like services setting the standard, it's generally bad business practice and bad customer service to use an archaic system like this. The bandwidth cost would be negligible, and allowing your customers to re-download their purchased files whenever they like would engender goodwill among their customers, as well as motivate them to purchase further products through this website.
  3. My hard drive recently died and I was forced to install a clean one. This, of course, meant that I had to reinstall all the games that I had purchased as digital downloads on my new hard disk. I had zero trouble replacing all the games I had purchased off Steam, I simply logged in and there were all my games ready for download. I had zero trouble replacing all the games I had purchased off GamersGate, I simply logged in and there were all my games ready to download. I had zero trouble replacing all the games I had purchased off Impulse, I simply logged in and there were all my games ready to download. I had zero trouble replacing all the games I had purchased off Direct2Drive, I simply logged in and there were all my games ready to download. I then decide that I want to reinstall "Theatre of War," a game that I had purchased from Battlefront.com as a digital download about 18 months ago. After retrieving my password and username, I logged in and found a record of all my previous battlefront purchases. The record included a license key as well as a link to download the game files. I copied my license key and clicked the download link. After entering the key in the correct space and clicking the "begin download" button, I was greeted by a message stating "Error: Sorry, but your Download has expired." This message baffled me at first, but after a bit of digging it seems that, for no reason imaginable, Battlefront does not allow you to re-download the game files after an arbitrary period of time has elapsed. Even though I could prove I purchased the game, even though I had a license key, even though Battlefront has a record of my purchase and provided me with the license key, for some reason it wont give me the blasted game files. Am I the only person who finds this policy completely unacceptable? What reason could there possibly be for limiting a paying customer's downloads? To save a little bandwidth? If this is how Battlefront insists on treating it's paying customers, I'm afraid this will be the absolute last time that they ever see so much as a penny from me. PS: sorry for the ranting tone of this post, but I'm really steamed about this
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