My hard drive recently died and I was forced to install a clean one. This, of course, meant that I had to reinstall all the games that I had purchased as digital downloads on my new hard disk.
I had zero trouble replacing all the games I had purchased off Steam, I simply logged in and there were all my games ready for download.
I had zero trouble replacing all the games I had purchased off GamersGate, I simply logged in and there were all my games ready to download.
I had zero trouble replacing all the games I had purchased off Impulse, I simply logged in and there were all my games ready to download.
I had zero trouble replacing all the games I had purchased off Direct2Drive, I simply logged in and there were all my games ready to download.
I then decide that I want to reinstall "Theatre of War," a game that I had purchased from Battlefront.com as a digital download about 18 months ago. After retrieving my password and username, I logged in and found a record of all my previous battlefront purchases. The record included a license key as well as a link to download the game files. I copied my license key and clicked the download link. After entering the key in the correct space and clicking the "begin download" button, I was greeted by a message stating "Error: Sorry, but your Download has expired."
This message baffled me at first, but after a bit of digging it seems that, for no reason imaginable, Battlefront does not allow you to re-download the game files after an arbitrary period of time has elapsed. Even though I could prove I purchased the game, even though I had a license key, even though Battlefront has a record of my purchase and provided me with the license key, for some reason it wont give me the blasted game files.
Am I the only person who finds this policy completely unacceptable? What reason could there possibly be for limiting a paying customer's downloads? To save a little bandwidth? If this is how Battlefront insists on treating it's paying customers, I'm afraid this will be the absolute last time that they ever see so much as a penny from me.
PS: sorry for the ranting tone of this post, but I'm really steamed about this