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      Special Upgrade 4 Tech Tips   12/27/2016

      Hi all! Now that Upgrade 4 is out and about in large quantities we have now discovered a few SNAFUs that happen out in the scary, real world that is home computing.  Fortunately the rate of problems is extremely small and so far most are easily worked around.  We've identified a few issues that have similar causes which we have clear instructions for work arounds here they are: 1.  CMRT Windows customers need to re-license their original key.  This is a result of improvements to the licensing system which CMBN, CMBS, and CMFB are already using.  To do this launch CMRT with the Upgrade and the first time enter your Engine 4 key.  Exit and then use the "Activate New Products" shortcut in your CMRT folder, then enter your Engine 3 license key.  That should do the trick. 2.  CMRT and CMBN MacOS customers have a similar situation as #2, however the "Activate New Products" is inside the Documents folder in their respective CM folders.  For CMBN you have to go through the process described above for each of your license keys.  There is no special order to follow. 3.  For CMBS and CMFB customers, you need to use the Activate New Products shortcut and enter your Upgrade 4 key.  If you launch the game and see a screen that says "LICENSE FAILURE: Base Game 4.0 is required." that is an indication you haven't yet gone through that procedure.  Provided you had a properly functioning copy before installing the Upgrade, that should be all you need to do.  If in the future you have to install from scratch on a new system you'll need to do the same procedure for both your original license key and your Upgrade 4.0 key. 4.  There's always a weird one and here it is.  A few Windows users are not getting "Activate New Products" shortcuts created during installation.  Apparently anti-virus software is preventing the installer from doing its job.  This might not be a problem right now, but it will prove to be an issue at some point in the future.  The solution is to create your own shortcut using the following steps: Disable your anti-virus software before you do anything. Go to your Desktop, right click on the Desktop itself, select NEW->SHORTCUT, use BROWSE to locate the CM EXE that you are trying to fix. The location is then written out. After it type in a single space and then paste this:


      Click NEXT and give your new Shortcut a name (doesn't matter what). Confirm that and you're done. Double click on the new Shortcut and you should be prompted to license whatever it is you need to license. At this time we have not identified any issues that have not been worked around.  Let's hope it stays that way Steve


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About rocketman

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  1. @Buzz have you tried the Nvidia Inspector program to fine tune settings? It is well worth a look as it give many more options than the control panel. It has worked wonders for me. Another nifty program is Razer Cortex which enebles you to free up CPU space when launching games to ensure better performance.
  2. The files load but the tester complained about the large files slowing his system down (load time?) and therefore abandoned the game. It would be a pity if people abandon the scenario I've made because of this. And since I didn't see such large files when testing myself or others who tested I wondered if there is something about a scenario that causes sometimes very large saves or if the computer setup also influences the save file. My thought would be that the same scenario at the same time would create equally large saves for everybody, but that might not be the case.
  3. I typically find that once the scenario is underway, the save sizes remain pretty much the same. Makes me wonder what data actually goes into the save file. And if it is different from a vs AI and a PBEM?
  4. I played that a while ago and can't remember have such large files. Must check with my oppo if he remembers it as such. Great scenario by the way. One of the best looking maps I've seen.
  5. The large save belonged to a tester, not me, so I'm afraid he has deleted it. If I can get hold of it we can do some tests.
  6. I have made a scenario that has been playtested for some time now. It is on a large map with quite a lot of units. When I playtested it I had save files of just under 50 MB. I asked the first playtester and he had nothing bigger. The second test was abandoned I learned because the save files were a whopping 120+ MB. I have never in any CM game had that big save files, even in gargantuan scenarios. Can some PC/MAC specific setups cause this? Is it sometimes a problem and in that case why? Is there anything I can do in designing the scenario to avoid this? It would be a bummer to release it only to have people abandon it left and right because of this problem. Any clues?
  7. It might be the "/" in the save name that causes the problem.
  8. Don't have the time to pick up a campaign right now, but thanks a lot for making one with this topic - I will definitely pick it up in the future. Hopefully a new module will be released by then.
  9. Hear, hear! Me too.
  10. At this point I suggest trying a reinstall and if that doesn't do the trick submit a ticket with tech support. I'm out of ideas. Sorry
  11. I use Google Earth to get a flavor of the local kind of vegetation along with one of the editor object guides to pick trees/bushes as well as the most appropriate kind of buildings. Regarding marshes, it depends, but consider the massive Pripyat Marshes in Belarus and one can imagine that marsh terrain might be commonplace in certain areas.
  12. What happens if you start RT by double clicking the EXE rather than using a shortcut?
  13. I have noted recently for all my CM titles that I no longer see the Battlefront logo. The screen is black, it takes longer to load and sometimes I heard the booming sound which is played when the logo appears. If I click the mouse button too soon the game crashes. So if I wait long enough (like 20-30 sec) the menu appears and all is good.
  14. Yeah, that's exactly what my surgeon told me...
  15. All these will be day one purchases - Steve, will CMSF2 be released all at the same time with a HUGE bundle option, or will the modules be released gradually over time?