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      Special Upgrade 4 Tech Tips   12/27/2016

      Hi all! Now that Upgrade 4 is out and about in large quantities we have now discovered a few SNAFUs that happen out in the scary, real world that is home computing.  Fortunately the rate of problems is extremely small and so far most are easily worked around.  We've identified a few issues that have similar causes which we have clear instructions for work arounds here they are: 1.  CMRT Windows customers need to re-license their original key.  This is a result of improvements to the licensing system which CMBN, CMBS, and CMFB are already using.  To do this launch CMRT with the Upgrade and the first time enter your Engine 4 key.  Exit and then use the "Activate New Products" shortcut in your CMRT folder, then enter your Engine 3 license key.  That should do the trick. 2.  CMRT and CMBN MacOS customers have a similar situation as #2, however the "Activate New Products" is inside the Documents folder in their respective CM folders.  For CMBN you have to go through the process described above for each of your license keys.  There is no special order to follow. 3.  For CMBS and CMFB customers, you need to use the Activate New Products shortcut and enter your Upgrade 4 key.  If you launch the game and see a screen that says "LICENSE FAILURE: Base Game 4.0 is required." that is an indication you haven't yet gone through that procedure.  Provided you had a properly functioning copy before installing the Upgrade, that should be all you need to do.  If in the future you have to install from scratch on a new system you'll need to do the same procedure for both your original license key and your Upgrade 4.0 key. 4.  There's always a weird one and here it is.  A few Windows users are not getting "Activate New Products" shortcuts created during installation.  Apparently anti-virus software is preventing the installer from doing its job.  This might not be a problem right now, but it will prove to be an issue at some point in the future.  The solution is to create your own shortcut using the following steps: Disable your anti-virus software before you do anything. Go to your Desktop, right click on the Desktop itself, select NEW->SHORTCUT, use BROWSE to locate the CM EXE that you are trying to fix. The location is then written out. After it type in a single space and then paste this:


      Click NEXT and give your new Shortcut a name (doesn't matter what). Confirm that and you're done. Double click on the new Shortcut and you should be prompted to license whatever it is you need to license. At this time we have not identified any issues that have not been worked around.  Let's hope it stays that way Steve


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About SLIM

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    Condition Red!
  • Birthday 12/14/1983

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  • Location:
    Burpelson Air Force Base
  • Interests
    Wargaming, flying airplanes, shooting guns, drinking, smoking, reading, and watching football.
    You know, all the really important stuff.


  • Biography
    I was born, I grew up, and this is what I am.
  • Location
    Tilton, New Hampshire
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    War Games of all shapes and sizes.
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    Commercial Pilot (Unemployed)

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  1. ASAP. It's at the top of my "to-do" list right now.
  2. Like I said before, using rules like this makes one really appreciate the intricacies of the C2 system, especially since your Pixeltruppen's lives now depend on it.
  3. Subjective perception of "goodness".
  4. Honestly, I'm just being crotchety because, "things ain't the way they were before, dagnabbit!" As long as the Z folder still works, I can make do. That's the way I've always done it. One disk for OS, one disk for games, and never the two shall meet.
  5. If I had FB... I've almost shaken off the shellshock from our previous game. Almost.
  6. Never mind. I guess I'm behind the times. It's still not "Microsoft's" fault though, Ian.
  7. @IanL Well does the normal 'Z' folder still work for adding mods? I don't want to cram many gigabytes of mods onto my Windows OS disk.
  8. Really? Because while installing the game it specifically showed it installing files to the C drive, while the installation folder I had specified was on the D drive. CMBN and CMSF don't have this problem, both installed correctly. So, basically, I just shelled out 80 bucks for a game that won't install where I tell it to? Great.
  9. Reboot, and go again. The bug is a very old one that got patched out when the 2.0 upgrade came out, but Shock Force can still run into it on occasion (having never gotten a 2.0 upgrade). It's not fatal, just annoying.
  10. Quick question, how do I change this back? I don't want mods, saved games, or game data in the My Documents folder, I want it in the folder I installed the game into. Also, who is to blame for this nonsense? I expect a flogging.
  11. The action is going to explode soon.