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  1. Battlefront.com

    New Website status update

    Good catch! Fixed! No point having spent hours getting the galleries ready and then not posting them Steve
  2. Battlefront.com

    New Website status update

    Community link to the Forums fixed! Steve
  3. Hiya! Do you know what the difference is between weeks of private testing and minutes of public viewing? Everything We discovered that products from orders placed a while back (1-2 years, or there abouts) aren't showing up in your My Orders view in your account. The reason for this is the data we imported from the old site has nothing current to retrieve things like product name, price, URL, etc. Product license keys are a slightly different case, but related. And that is because I didn't think I needed to recreate the 457 old products (including options) in the new system. Silly me. More recent orders probably have issues as well, but fortunately those are easier to fix. What I have to do now is cobble together the old products so you guys can retrieve the info you need. That plus a bit of work from our eCommerce guys will get things put right. I expect it will take me at least another 24 hours to get this done. Until then, please adopt a holding pattern. I'll make an announcement once everything is fixed. Thanks for your patience. I think we can all agree the new site is worth a few teething pains! Steve
  4. Battlefront.com

    New Website status update

    This was true for the Big Bundle Upgrade 4 around the time you tried. I have since fixed it, so it should work now. If it was a different Upgrade, which one was it? Steve
  5. Battlefront.com

    New Website status update

    I'm glad people are enjoying the new look and feel. We knew the old site was, er, old, however until we started really working with the new one it didn't really hit home how bad the old one was. This is the problem with trying to be a game developer and a web developer at the same time. Game developer always wins out Quick answers: 1. On a phone in portrait mode the background image at the top disappears. That's by design and won't change. However, tech support for the ecommerce company confirmed the GAMES menu problem and have bumped it up to their programmers. Hopefully they'll get a fix soon. 2. The missing icon for the Patches page is something I can fix easily, but not this minute Steve
  6. Battlefront.com

    New Website status update

    Thanks! It's been an interesting and time consuming experience, that's for sure. After the dust settles on the big stuff I'm definitely interested in tweaking the look/feel to the extent possible. This is a custom website set up on a templated ecommerce system, so there are definite limitations. CSS and what not, usually not a problem. No, I just saw it on my old test orders as well. Something must have got munged in the data transfer. Not a problem because it doesn't affect anything going forward. I will see if it can be fixed though. Steve
  7. Battlefront.com

    New Website status update

    Yup, that is a problem that we're only now aware of. It's just the display that's wrong because the data is all there safe and sound (I can see it with the admin tools). So either a display script got munged just before showtime or we were all too focused on new orders and overlooked this. Either way the tech guys at the ecommerce host are working on it already. Steve
  8. Battlefront.com

    New Website status update

    This one isn't really their fault. The nameservers were tied to a legacy system and I couldn't view them, neither could they. So when I nuked them I nuked everything that was in there. Little did I know there was a CNAME reference to this Forum! So as soon as the DNS propagation hit, bye-bye access to the Forum! Fortunately the support folks here were right on it and I got it fixed quickly. Steve
  9. Battlefront.com

    New Website status update

    OK, that's what I thought would be the case. It works like that on my iPad too. The problem is it's a dropdown menu and it's not coded to instantly spring up. I'll file a ticket and see if we can get that behavior fixed. Steve
  10. Battlefront.com

    New Website status update

    Sorry for the site being down! Little did I know that this Forum's domain was linked to from our DNS entries. Which, unfortunately, I had to totally nuke as part of the process. Hence my 2 hour phone call to our domain Registrar on Monday to make sure that was the only workaround to the legacy problems. Sheeh OK, I found a bit of a logic error in some scripting that was affecting codes and download links for old orders. I have a brute force fix in there until our ecommerce host can put in a proper fix. There were other odd behaviors that were caused by the DNS change finally kicking in fully. I had a ton of hardcoded URLs in scripts and pages that needed to be updated. That could explain some of the things noted. Images, links, etc. were definitely affected for a while. Steve
  11. Battlefront.com

    New Website status update

    Odd. Just fixed a couple of other problems so looking into this now. Steve
  12. Battlefront.com

    New Website status update

    BTW, Shock Force 2 preorders are on hold for a bit while we get through whatever teething issues the new site/store might have. Better to have fewer people running into a problem than more, right? Right! Steve
  13. Battlefront.com

    New Website status update

    I love trees! Love to look at 'em, love to smell 'em, love to cut them down and mill them into lumber too! Trees are good stuff all around! Steve
  14. Battlefront.com

    New Website status update

    Which product? Where is the link you're clicking on? Your original email or in My Orders on the new site? Are you getting a message? Steve
  15. Battlefront.com

    New Website status update

    The blandness is just for the next week or so because we need to get the word out about the mechanics of the new site. After a bit the homepage will show other news and it will look prettier I'd be curious to see a screenshot (or picture or whatever) of how it's showing up differently on Android. It's supposed to look the same as the desktop. I don't have an Andriod but I'm sure some of our testers checked it out on it. Steve
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