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    • Battlefront.com

      Special Upgrade 4 Tech Tips   12/27/2016

      Hi all! Now that Upgrade 4 is out and about in large quantities we have now discovered a few SNAFUs that happen out in the scary, real world that is home computing.  Fortunately the rate of problems is extremely small and so far most are easily worked around.  We've identified a few issues that have similar causes which we have clear instructions for work arounds here they are: 1.  CMRT Windows customers need to re-license their original key.  This is a result of improvements to the licensing system which CMBN, CMBS, and CMFB are already using.  To do this launch CMRT with the Upgrade and the first time enter your Engine 4 key.  Exit and then use the "Activate New Products" shortcut in your CMRT folder, then enter your Engine 3 license key.  That should do the trick. 2.  CMRT and CMBN MacOS customers have a similar situation as #2, however the "Activate New Products" is inside the Documents folder in their respective CM folders.  For CMBN you have to go through the process described above for each of your license keys.  There is no special order to follow. 3.  For CMBS and CMFB customers, you need to use the Activate New Products shortcut and enter your Upgrade 4 key.  If you launch the game and see a screen that says "LICENSE FAILURE: Base Game 4.0 is required." that is an indication you haven't yet gone through that procedure.  Provided you had a properly functioning copy before installing the Upgrade, that should be all you need to do.  If in the future you have to install from scratch on a new system you'll need to do the same procedure for both your original license key and your Upgrade 4.0 key. 4.  There's always a weird one and here it is.  A few Windows users are not getting "Activate New Products" shortcuts created during installation.  Apparently anti-virus software is preventing the installer from doing its job.  This might not be a problem right now, but it will prove to be an issue at some point in the future.  The solution is to create your own shortcut using the following steps: Disable your anti-virus software before you do anything. Go to your Desktop, right click on the Desktop itself, select NEW->SHORTCUT, use BROWSE to locate the CM EXE that you are trying to fix. The location is then written out. After it type in a single space and then paste this:

      -showui

      Click NEXT and give your new Shortcut a name (doesn't matter what). Confirm that and you're done. Double click on the new Shortcut and you should be prompted to license whatever it is you need to license. At this time we have not identified any issues that have not been worked around.  Let's hope it stays that way Steve
    • Battlefront.com

      Forum Reorganization   10/12/2017

      We've reorganized our Combat Mission Forums to reflect the fact that most of you are now running Engine 4 and that means you're all using the same basic code.  Because of that, there's no good reason to have the discussion about Combat Mission spread out over 5 separate sets of Forums.  There is now one General Discussion area with Tech Support and Scenario/Mod Tips sub forums.  The Family specific Tech Support Forums have been moved to a new CM2 Archives area and frozen in place. You might also notice we dropped the "x" from distinguishing between the first generation of CM games and the second.  The "x" was reluctantly adopted back in 2005 or so because at the time we had the original three CM games on European store shelves entitled CM1, CM2, and CM3 (CMBO, CMBB, and CMAK).  We didn't want to cause confusion so we added the "x".  Time has moved on and we have to, so the "x" is now gone from our public vocabulary as it has been from our private vocabulary for quite a while already.  Side note, Charles *NEVER* used the "x" so now we're all speaking the same language as him.  Which is important since he is the one programming them

Schrullenhaft

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Schrullenhaft last won the day on December 13 2017

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About Schrullenhaft

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  • Birthday 12/30/1966

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    Former Jarhead, currently an indebted peon.
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    Saratoga Springs, UT, US
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    Trying to get a good night's sleep
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    Systems Analyst... at least that's the title.
  1. game crashes after some time playing

    What have you done so far to address this issue ? What advice have you tried and what are the exact results you're getting with it ?
  2. CMBS crashes

    Interesting. I wouldn't have suspected that an Nvidia graphic setting would result in crashing. Sub-optimal graphics appearance or performance, yes, but not crashing. Do you know which particular setting made the difference ?
  3. CM x2 Menu Problems

    I assume that you're running Windows 7 or later, is that correct ? Are you logging in with the same account that you used to install the games ? For all of the CM titles the 'game files' are stored within folders for the user account. If you login with a different account, the game may not be able to see those files (you wouldn't have 'permission' to see files for a different user). If this is the case I would guess that CMBN is installed somewhere where you have access to all of the files in the same directory. If you are using Windows open the Windows File Manager and go to your account directory to look for the CM files typically at: C:/Users/{your account name}/My Documents/Battlefront/Combat Mission Within this folder should be sub-folders for each of the games which will have the saved games, campaign and scenario files. CMBN (with a default install) will usually be installed in the 'Battlefront' folder (and NOT within the 'Combat Mission' sub-folder) and ALL games files will typically be there. If you're not finding the files in the above directory/folder, then you likely installed the game logged on with a different account. You would have to open that account (which may take awhile as permissions are written to the files/folders as you attempt to open the directory). Moving or copying the entire 'Battlefront' folder to your 'My Documents' folder in your account should get the games to see their files.
  4. game crashes after some time playing

    The CM series utilizes comparatively basic OpenGL 2.x calls in a manner I believe is considered 'immediate mode'. This provides the greatest compatibility with most drivers that are capable of supporting OpenGL (though there are basically just 3 major video chip vendors left now). Most games on the PC utilize DirectX and those that utilize OpenGL may be using OpenGL 3.x or 4.x now. More than likely, as has often been the case in the past, an optimization within a newer driver release has broken something that CM's 'immediate mode' OpenGL 2.x depends on. There may be no 'fix' that Battlefront can release to work-around this issue. 'Working around' this issue could potentially require re-engineering the graphics engine (the bugs can be that significant that OpenGL 2.x simply won't work to fully support the graphics engine). This is no small task and goes beyond a 'simple patch'. The best course of action, if this problem is related to the video drivers (which seems to be the case based on some of the errors), is to go back to a slightly older driver and see if that helps. I would suggest the 388.71 (for Windows 10 64-bit). These were released only in December 2017, so they are not that old. When performing the installation I suggest selecting 'Custom' and then selecting the check-box for 'Clean installation', which should remove the previous drivers (and require a reboot).
  5. Update problem

    The Battle Pack is a separate purchase and it requires the 4.0 Upgrade patched to 2.10.
  6. Update problem

    Here's the link to the store for the Windows version of the CMBS 4.0 Upgrade.
  7. Update problem

    Did you purchase the '4.0 Upgrade' for CMBS ? If not, then you'll want to install the 1.04 patch again and see if everything works. If not, then you'll need to reinstall CMBS again and then install the 1.01, 1.03 and 1.04 patches. The '2.10' patch is only for those who have purchased and install the 4.0 Upgrade.
  8. Uprgraded to High Sierra & now get this CMBN error

    Past mentions of the 'error 209' in these forums associate it with a 'fingerprint mismatch', which is saying that something changed on the computer (hardware or software) that doesn't match when the game was activated. Typically deleting the activation via gsClean (or the manual 'terminal method' of deleting the activation) should allow you to re-activate (and the 'fingerprint' gets generated anew for this new activation). I can only guess that if you're getting the 'error 209', then it is possible that the activation for the game (or module or upgrade) wasn't fully deleted before you started the game up again. You could try the 'manual' method of deleting activations on the Mac. This involves running the Terminal and executing commands to delete some hidden files. This will delete ALL of your current CM activations (including anything you just re-activated) and should allow you to reactivate without the 'error 209' (supposedly).
  9. CMBS crashes

    I don't think that the issue actually correlates to the Ryzen or AMD64 instruction set since I believe some other users in the other thread are using Intel CPUs (I believe). Perhaps trying a slightly older video driver and see what happens: 388.71 WHQL (Win 10, 64-bit) The 'non-responsiveness' during a game save has been something that has occurred for a long time intermittently to users. I don't know what the culprit may be in this case, but it could be (strangely) video driver related rather than actually I/O-disk related.
  10. Uprgraded to High Sierra & now get this CMBN error

    When I initially go to the page to start the Helpdesk ticket process it is considered 'secure' by my Chrome browser under Windows 7 (an 'https' connection). Are further pages labelled as 'unsecure' by your browser ? If the solution is to run gsClean, then you MIGHT have to do it for each module and reactivate each one. Not too much of a hassle, though on the Mac this MAY involve running a script from a Terminal window. Reactivating each module shouldn't be too much of a hassle afterwards, unless you have to manually locate and type in the license key for each one.
  11. CMBS crashes

    I posted this in the Tech Support sub-forum, but in case you miss it there: There is NO subform for 2.10 tech support. If you're looking for help from the community for the CM series (CMBN, CMFI, CMRT, CMFB, CMBS, CMSF, CMA), then this is the place to post it. Have you added exclusions to Windows Defender for the CM games ? Typically such interference usually results in the game not being able to launch, but it may be worth it otherwise just in case something else is happening that may be due to Windows Defender. What ARE the libraries that are mentioned in your 'unhandled exceptions' ? If they're different every time, then I would guess that you might have a problem with your system rather than CM (CM is just running into the issue, though it is only a 32-bit program). You may want to run some memory diagnostics (such as Memtest86) and see if that comes up with anything. Some test are possible to fail even with good memory (certain 'Hammer' tests), but you'll want to pay attention to anything that fails. If the memory tests fail to find any faults, then please get some more details on the crashes, possibly several of them if the errors are different.
  12. CMBS crashes

    There is NO subform for 2.10 tech support. If you're looking for help from the community for the CM series (CMBN, CMFI, CMRT, CMFB, CMBS, CMSF, CMA), then this is the place to post it. Have you added exclusions to Windows Defender for the CM games ? Typically such interference usually results in the game not being able to launch, but it may be worth it otherwise just in case something else is happening that may be due to Windows Defender. What ARE the libraries that are mentioned in your 'unhandled exceptions' ? If they're different every time, then I would guess that you might have a problem with your system rather than CM (CM is just running into the issue, though it is only a 32-bit program). You may want to run some memory diagnostics (such as Memtest86) and see if that comes up with anything. Some test are possible to fail even with good memory (certain 'Hammer' tests), but you'll want to pay attention to anything that fails. If the memory tests fail to find any faults, then please get some more details on the crashes, possibly several of them if the errors are different.
  13. Uprgraded to High Sierra & now get this CMBN error

    With an OS upgrade it might be an issue of the copy-protection system being tripped. Typically I would expect a different error message to come up, but perhaps this is how it works on the Mac. Is this CMBN 4.0 or are you installing/running an earlier version ? I'm not sure if the earliest versions (1.x, maybe 2.x) MIGHT have problems with the latest MacOS, but I don't really know. I suggest opening up a Helpdesk ticket. They may have you use the gsClean utility to delete your current activation and reactivate. You MIGHT need another activation for your license key (typically there are 4 activations available with each license key by default). If that is the case, then you'll need to provide your license key and request an additional activation be added. You may need activations for each module/upgrade you have for CMBN.
  14. The author's last name seems familiar... I'm thinking he was a CM player that posted on these boards in the past.
  15. HELP!!! CMBS keeps crashing on my Win7 x64.

    Does your laptop ONLY have Intel graphics or does it have a Nvidia GeForce or AMD Radeon also ? Intel integrated video typically has a bad time with the CM series. Often it should work, but the graphics may not look the best (smeared, almost unreadable text and other issues). However sometimes some Intel graphics drivers may crash with the games (which may be what you're experiencing since the error mentions the Intel OpenGL graphics driver). If you have a GeForce or Radeon ('discrete graphics'), then you will want to create a profile in the control panel for your particular graphics chip for CMBS. This should usually configure the laptop to run the game on those discrete graphics chip rather than the Intel integrated video. If you ONLY have Intel graphics on your laptop, then you'll want to check with your laptop manufacturer's site/support (Lenovo) and see if there is a newer driver available. Unfortunately it is VERY common for laptop manufacturers to release only ONE driver and never update it to a newer one. This wouldn't be a problem if you could consistently use the driver available from Intel, but when it comes to laptops you often can't do this and you may be limited to only what the laptop manufacturer provides.
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